London Jewellers respects and trusts the confidence our customers have in us. We’ve been developing this trust since 1978 by striving to offer the best value, service and products to you. We collect information to enhance the experience you have when shopping with us. We do not take this trust lightly and have developed and implemented the following polices to ensure that you know how we use and protect your personal information.

Information We Collect

We collect information that is voluntarily given to us via email or other direct communication from you. This may include information obtained from store sales, repair services, special orders, custom design work, warranties, credit applications and contest entries. Information that is collected includes names, contact information such as addresses, phone numbers and email addresses and information from sales and service transactions.

How Your Information Is Protected

Access to your information is restricted to individuals who use your information for its specified purposes. We take great care to ensure that your information is protected and not misused. We will not sell, rent, or give this information to anyone outside of our organization.

How we use your information

The information we collect from you is mainly used to ensure sales and service transactions, such as special orders, custom designs, repairs and warranties, are completed accurately to your satisfaction. We may also contact you to inform you about contests and promotions.

How you can contact us

If you would like to contact to make changes to or have personal information removed from our customer files please contact us with your full name and phone number and your corresponding request. Requests may take two to four weeks to be processed.

Contact us by email through our Contact Us page or by telephone at (902) 539-5455.